Terms & Conditions

Please take the time to read these terms and conditions.  By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.

If you purchase products or a service through our Website, there will be additional terms and conditions relating to the purchase.  Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.

Definitions

Services mean all things pertaining to the Australasian Academy of Tennis Coaches Pty Ltd (AATC) and its subsidiaries

the Website means the website and all social media

We / Us etc means AATC and any subsidiaries, affiliates, employees, officers, agents, or assigns.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate and current.  However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency, or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice. 

Use

The Website is made available for your use on your acceptance and compliance with these terms and conditions.  By using this Website, you are agreeing to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules, and regulations.

You agree that you will not use, nor will you allow or authorize any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services. 

If you contribute to our blog or make any public comments on this Website or social media pages which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Passwords and logins

Members are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement. 

If you wish to use content, images, or other of our intellectual property, you should submit your request to us at the following email address:

info@aatc.tennis

Trademarks

The trademarks and logos contained on this Website are trademarks of AATC Pty Ltd.  Use of these trademarks is strictly prohibited except with Our express, written consent.

Links to external websites

This Website may contain links that direct you outside of this Website.  These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, its contents, or any associated website, product, or service.  We accept no liability for loss or damage arising out of or in connection to your use of these sites. 

You may link to our articles or home page.  However, you should not provide a link which suggests any association, approval, or endorsement on our part in respect to your website, unless we have expressly agreed in writing.  We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services.  Statements made are by way of general comment only and you should satisfy yourself as to their accuracy.  Further, all of our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy.  By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy. 

Confidentiality

All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy.  However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.  What you place on the Members Directory will be monitored.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in Victoria.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.

Code of Ethics and Conduct

As an AATC member, you strive to be the best coaching professional you can. You shall fulfill the obligations of being an upstanding and honest member of the community. To your students, to your community, and to the tennis coaching community at large, you will try to be a role model. All AATC members are expected to maintain and observe a sound base of moral integrity and exemplify the highest ideals of our profession. It is understood that each and every coach member of the AATC accepts and agrees to follow the AATC Code of Ethics.

AATC requires absolute adherence to the following Code of Ethics

1.  Bring credit to the tennis profession, and shall exhibit professionalism in all of their words and actions.

2. Be sportsmanlike and honest at all times, behave in a professional manner both on and off the court, and exemplify the highest standards of moral character.

3. Honor all professional relationships with their colleagues, and shall treat their colleagues with great respect and dignity.

4. Meet their financial responsibilities promptly and honor their contracts.

5. Act in full accordance with the institutional, conference, and national governing body rules, and shall report any violation of governing body rules.

6. Continue to enhance their professional goals by continuing educational pursuits, seminars, and conventions.

7. Strive for excellence through professional development.

8. Put the welfare of the athlete first while maintaining professional relationships with them and for all encourage the athlete to exhibit good sportsmanship.

9. Respect each place you work, play, or visit.

10. Address all concerns with the institutional, conference, and national governing body rules, as well as all concerns with colleagues or umpires, through the proper channels, and never through the media or rumor.

11. Coach and abide by the rules of the game and always respect officials and their decisions.

12. Be honest and forthright, and refrain from making negative or derogatory statements about another coach or institution.

13. Not give or solicit coaching where an AATC Professional is employed, unless prior approval has been given.

14. Treat all match umpires in a professional and respectable manner.

15. Encourage healthy respect for your fellow coaches and AATC.

Full Disclosure

All Coaches in Australia must provide a current Working With Children Check, National Police Check, and First Aid Certification. 

Members must also disclose the following;

➜ Pending criminal charges pending before the courts.

➜ Previous criminal convictions or findings of guilt for, or related to, violence, child abuse, serious sexual offenses, or offenses related to children.

➜ Previous disciplinary proceedings brought against the prospective member by anyone including an employer, sporting organization, or similar body involving child abuse, sexual misconduct or harassment, acts of violence, intimidation, or other forms of harassment.

➜ Any change in circumstances relating to the above points

The AATC and all it’s subsidiaries take these matters very serious

Refunds

Refunds of 100% if requested in writing 30 days before the comencement of the course.  50% if within 30 days less and administration and resources costs.

0% is refunded once course has commenced.

Course Enrolments / Memberships / Affiliations             

It is understood that upon enrolment in a course and / or as a member that the student, trainee, qualified coach as has and agreed to all the terms and conditions of the AATC

New Graduates will become an automatic member upto and including 30 June of the upcoming financial year at which time invitations to renew memberships will result in a new certificate and membership pack along with all the other benefits of being a financial member of the AATC.

Insurance

All financial and fully qualified members, delivering programs within in Australia will be covered by our current 20 Million Public Liability and 5 Million Professional Indemnity Insurance if

i.                     They have satisfied all the competencies in line with their qualifiecations

ii.                   Have adhered to all of AATC Code of Ethics and Standards

iii.                 Are current Financial Members

iv.                 Have supplied a current Working with Children Check

v.                   Current National Police Check

vi.                 Current Level 2 First Aid Certificate

vii.                And accepted all current Terms and Conditions (which may be subject to change)

Appeals / Reviews and Feedback

If you are not happy with the outcome of your application for RPL or Certification through any of our courses, the correct process is to

i.                     Speak directly to your Presenter for direct feedback, which in most cases would have already been given

ii.                   If you are still not content with the outcome of your discussion with your Presenter, then, please Email your Presenter for further feedback (copying AATC HQ info@aatc.tennis) into the email

iii.                 If you are still not content with the outcome, then you may appeal this decision further.

This will involve and independent review of the decision in which AATC HQ, yourself and the Presenter will be present to discuss the original decision being reviewed.  It is encouraged that the Trainee provide additional information and factual representation to address the areas provided in the initial feedback session received in writing.

iv.
The Board of the AATC will have the final say on
all Appeals and Reviews.

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